High Aim Classes

Role: Virtual Customer Service Associate

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers

What strengths will you bring?

•     Hard-working, articulate, and detail-oriented
•     Friendly and customer-focused in every situation
•     Ability to learn quickly and embrace change
•     Comfortable multi-tasking in a high-energy environment.

What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

• Medical insurance
• Pension plan
• Internet allowance
• Lifestyle benefits and retail discounts through our Amazon Extras program
• Expert training and ongoing opportunities to learn more and develop your skills

If this role sounds like it’s for you, then click on the link below to start the application process!
You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.

If successful, we will contact you about next steps!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Job Qualification

What qualifications do we need from you?

• Minimum age: 18 years old
• Have the right to work in India
• Strong communication skills in English (both written and oral fluency)
• The availability to work varying shifts from Monday to Sunday within the operating hours
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
• You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
• From a technical perspective, a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI).

I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazon's authorized personnel or third parties authorized by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazon's internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazon's authorized personnel or third parties authorized by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazon's authorized personnel, or third parties authorized by Amazon for Amazon's internal records purpose and validation of your identity.

A noida based company is looking for an accountant.

Minimum Qualification: Graduation

Job Location: Noida

Salary Offered: 20 K

Freshers also welcomed.

Send resume at highaimclasses@gmail.com

Hi All

Urgent Opening for Recruiter at consultancy firm.
1-3 Years of experience is required
WFH setup.

Interested one can share their CV at ekta.singh@black-turtle.com

Jconnect Infotech is Hiring Domestic Technical Recruiters!!!!!!!!

🚀 Join Our Team!!!! Domestic Technical Recruiter Position Available 🚀
Are you passionate about connecting talented individuals with exciting career opportunities? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you!
🎯 Requirements:
Proven experience as a Domestic Technical Recruiter or similar role in a domestic staffing# minimum 0.6months -3yrs
hashtag#Solid understanding of technical roles and technologies.
hashtag#excellentcommunicationskills communication and interpersonal skills.
hashtag#ability to work in a fast-paced environment and meet recruitment targets.
hashtag#Familiarity with ATS (Applicant Tracking System) is a plus.
Job location Noida
hashtag#Day shift
hashtag#interested candidates can apply at monika.cn@jconnect.in, or DM on 7669088727/9718301873

Job Title: Senior Recruiter

Location : WFH

Experience : 1-2 Yrs

Job Summary:

Seeking a Senior Recruiter with 1-2 years of LinkedIn sourcing, recruiting, screening, and client relationship management experience.

Responsibilities:

- Source candidates on LinkedIn

- Manage full-cycle recruitment

- Screen candidates

- Maintain client relationships

- Update candidate database

Qualifications:

- 1-2 years in recruitment (LinkedIn sourcing)

- Strong communication skills

- Organized and detail-oriented

- Proficient in recruitment software

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Technical Consultants mentor and provide direction to engineers on a project by project basis and within the broader organization as it relates to internal initiatives and indirect project support.

Responsibilities

• Designs and Implements complex, mission-critical transformational enterprise grade technical solutions for clients.    
• Develops high quality deliverables and presentations for Client engineering teams and senior leaders. 
• Creates and presents solution designs, options, ideas, and innovations to clients’ senior leadership teams.  
• Develops and Maintains Technical Roadmaps and Innovation Plans.  
• Develops and Implements CI\CD solutions.  
• Establishes project estimates and plans, identifies risks and mitigations, oversees development and delivery of technical solutions.  
• Mentor and support project teammates  

Qualifications

• 3+ years of IT experience and 2+ years of Cloud, DevOps, Automation, Application Modernization, Digital Transformation experience. 
• Multiple certifications such as AWS Solutions Architect Pro, AWS DevOps Engineer Pro, Microsoft Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Terraform Associate, Etc. 
• Hands-on experience designing and implementing Platform core services around Compute, Storage, Networking, Databases, Containers, Security, Identity, etc. 

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base maintenance.

Incident Manager

• Responsible for communicating, leading and managing all high severity outage situations.
• Assist in the Delivery and Execution of Staff Development/ Action Plans.
• Participate in design discussions for Operations tools and technology.
• Coach and mentor Service Desk Analysts on technical skills, call, and ticket quality etc.
• Ticket workflow delegation to the Service Desk Analysts.
• Work closely with other Managed Services team members to create/update process and Knowledge Base documentation for new and existing customers and communicate changes to the Service Desk teams.
• Identify gaps in process and procedure and initiate service improvement plans.
• Participate in internal Managed Services focused continual service improvement projects.
• Assist with the onboarding of new analysts.
• Lead morning operations call, and distribution of morning turnover as requested.
• Run daily reports as needed to support customer requirements.

Success Characterstics

• The qualities of an effective team leader inspire the trust and respect of the team and stimulate production within the environment. 
• Maintain emotional balance and self-control in dealing with difficult personnel situations. 
• Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical people.
• Respect and safeguard confidential information as required.
• Utilize negotiation skills to achieve results.
• Affinity for and successful experience with small to medium size business environments.
• Ability to adapt and thrive in a constantly changing work environment.
• Must be able to balance tasks back-to-back against specific timeframes.
• Great organizational skills.

Supervises Service Desk Personnel

• Ensure work schedules for both teams are sufficiently covered for each workday.
• Reschedule personnel to cover for vacations, emergencies, and/or sick time.
• Conduct written warnings, as needed, when processes/policies are not followed.
• Attend performance review meetings with the Operations Manager as needed.
• Update the Operations Manager on any personnel issues that may arise.
• Represent AHEAD in a professional manner in all forms of communication with our customers.
• Ensure that daily issues of a complex scope receive the urgency and escalation necessary to support the overall business and customer support objectives.
• Ensure appropriate technical resources are assigned and incidents are being addressed in all ticket queues for Service Desk.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!